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A minimum of 24 hours’ notice is required to cancel or reschedule a lesson.
Cancellations made with less than 24 hours’ notice may incur the full lesson fee.
If the instructor needs to cancel a lesson, an alternative appointment will be offered as soon as possible.
Refunds for unused lessons may be granted at the discretion of Premier UK Driving School.
For block bookings, refunds will be calculated based on the standard hourly rate for lessons already taken, with the remaining balance refunded.
No refund will be provided for lessons that have already been completed or for missed lessons without sufficient notice.
The school cannot be held responsible for cancellations due to mechanical breakdowns or unforeseen circumstances. Every reasonable effort will be made to provide a replacement vehicle promptly.
The instructor may withdraw the use of the vehicle for your driving test if you are not considered test-ready or if safety concerns arise.
At least one week’s notice will be given unless the test has been booked at short notice (less than one week).
All students must:
Failure to comply may result in the lesson being terminated without a refund.
Premier UK Driving School follows a strict equal opportunities policy and does not discriminate based on race, colour, religion, gender, sexual orientation, disability, or any other protected characteristic.
All block bookings must be used within 12 months of the initial payment date. Any unused lessons after this period may be forfeited.
While every effort is made to provide safe and high-quality instruction, Premier UK Driving School cannot be held liable for any losses, damages, or delays outside of reasonable control.